To secure your appointment, a deposit is required at the time of online booking. This deposit will be deducted from the cost of your treatment.

Cancellations and Rescheduling

We kindly request a minimum of 48 hours’ notice if you need to cancel or reschedule your appointment.

• 48 hours or more notice: Your deposit will be fully refunded or transferred to a rescheduled appointment.
• Less than 48 hours’ notice: Your deposit will be forfeited.
• Failure to attend: If you do not attend your appointment without prior notice, your deposit will be forfeited.

We understand that unforeseen circumstances can arise, and exceptional situations will be considered at the practice’s discretion.

By paying your deposit and confirming your online booking, you acknowledge and agree to our cancellation policy.

This policy does not affect your statutory consumer rights.